Upskill People were honoured to be invited as exhibitors and key note speakers at the 27th annual Singapore Retail Industry Conference and Exhibition.
Hosted by the Singapore Retailers Association (SRA) at the Suntec Convention Centre, this year’s theme was “Discover. Digitalise. Deliver!”
Upskill People founder, Pete Fullard, and the Asia team were among a number of international experts asked to share the latest retail strategies and give invaluable insights into how digitalisation improves performance to over 350 business leaders.
Pete Fullard was asked to present on ‘Digital talent development: The future of retail training’ to demonstrate how e-learning can provide measurable benefits to businesses.
Pete was honoured to meet Minister for Trade & Industry, Mr Chan Chun Sing, with a select group of VIP guests.
Despite the ever-increasing move towards a more digitalised, technological world, a common theme emerged throughout the conference. The importance of delivering great customer service and a great customer experience.
This relies heavily on the people delivering it. At Upskill People, we believe in helping people shine and we’re committed to proving training works through measurement and analysis.
Making a measurable difference through effective training requires a top-down approach. This starts with having great managers and leadership.
This was another key theme emphasised by the minister himself.
At Upskill People, we believe managers are key to every business. That’s why we developed Managing People. An innovative digital form of management training that’s already helping people shine.
The series takes approximately seven hours to complete and is the equivalent of three-days classroom-based training, showing how cost-effective online learning can be.
For more information about how we can help your team, give us a call on +65 6398 5533.
Upskill People look forward to more exciting developments in the Asian retail industry and for next year’s conference.