Southern Co-op – From tick box compliance to engaging the individual

Like any retailer The Southern Co-operative is surrounded by legislation, particularly around Food Hygiene and Health and Safety. Training was in place but the systems were, “very paper-based, very manual, very boring. In many respects it didn’t capture people’s imagination. E-learning seemed like the perfect remedy to move away from the  boring aspects of training. To something more up to date where people actually enjoy doing it, rather than seeing it as a chore.” Enter Upskill People. 

The Southern Co-operative was looking for a solution to upskill their colleagues instore with the ability to deliver a consistent message to all employees. After talking about online learning for a number of years and assessing many different systems, The Southern Co-operative selected Upskill People’s online learning platform.

With nearly one million minutes of learning delivered within a 12 month period, the business can see it impacting both on a reduction in cost and an improvement in sales .