Adopting e-learning with the Singapore Retailers Association

In September 2018, the Singapore Retailers Association (SRA) shared its new vision statement. “To be the respected and collective voice of the retail industry and advance its interests via insights, education and strategic collaboration.” Upskill People Asia is proud to be working with the SRA towards this mission as their exclusive e-learning partner.

The retail industry has recognised that it’s time to introduce more effective and innovative methods of training. Therefore, the SRA and Upskill People have partnered with Benjamin Barker and Wing Tai Retail to conduct a pilot of our Managing People series.

Before the pilot, the main training challenges raised by Joel Tan, HR and Operations Manager at Benjamin Barker, were time and flexibility. The difficulty of finding time for staff to attend training and the logistical challenges of re-organising operations around these commitments.

Wing Tai Retail and Benjamin Barker had access to the Upskill People Learning Management Platform and access to four of the seven Managing People episodes.

Hear what they thought about their online learning experience:

The Results – Wing Tai Retail

Wing Tai Retail’s managers have similar views, and the feedback was very positive with a 98.6% positivity rating.

100% of the store managers agreed or strongly agreed:

  • They enjoyed learning in this way
  • They learned knowledge and skills they could use from the course
  • The course was easy to use
  • They would like to do more courses like this

The purpose of e-learning is not to replace face-to-face training, which is important for business and personal growth, it is about finding an effective blended learning strategy to achieve the greatest benefits for the staff and business.